Reports To
Reports to the General Manager. 

Job Overview
The Restaurant Manager’s responsibilities include maintaining the restaurant’s revenue, profitability, and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you will need management skills and experience in both front and back of the house. You will need to know how to oversee the dining room, check-in with customers and balance seating capacity. You will be expected to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Job Requirements

• Coordinates daily Front of House and Back of House restaurant operations
• Responsible for training and discipline for all managers reporting directly to you
• Demonstrates knowledge of all menus
• Coordinates with Kitchen Manager on menu development
• Delivers superior service and maximize customer satisfaction
• Responds efficiently and accurately to customer complaints
• Regularly reviews product quality and research new vendors
• Appraises staff performance and provide feedback to improve productivity
• Ensures compliance with sanitation and safety regulations
• Manages restaurant’s good image and suggest ways to improve it
• Controls operational costs using mandatory control forms such as Meat Count Form, Daily Prep List, and inventory; identify measures to cut waste
• Creates reports on weekly and monthly annual revenue
• Trains new and current employees on proper customer service practices
• Creates an environment where cooperation and teamwork are top priorities
• Maintains ambiance by controlling lighting and background music
• Strictly adheres to all state and local alcohol laws
• Maintains safe, secure, and healthy environment by following and enforcing sanitation standards and procedures, complying with legal regulations securing revenues, maintaining the parking area and walkways
• Has the ability to stay professional and level headed to resolve guest complaints
• Arranges for all equipment maintenance and repairs
• Monitors all marketing online (i.e. Trip Advisor and Open Table) and coordinates with the Marketing Manager
• Implements policies and protocols that will ensure smooth restaurant operations
• Has the ability to adapt to a constantly changing environment
• Perform all other duties assigned

Qualifications

• Must possess a minimum of 4-5 years of applicable experience in the restaurant industry
• Ability to work flexible hours, including nights, holidays, and weekends
• Excellent interpersonal communication skills
• Excellent organization and leadership skills
• Dependable and reliable (i.e. maintains good attendance, being punctual, and leading by example)
• Takes initiative when necessary
• Has a true desire to mentor and develop employees
• Background Check

Physical Requirements

• Must be able to exert up to 40 pounds of force
• Must be able to lift, carry, push, or pull to move objects
• Must be able to stand for extended periods of time

Application

Job Requirements:
Reports to General Manager and completes assigned duties.

Job Description:
Ensures restaurant is optimally staffed and employees are fully trained, and duties properly delegated in all aspects of current job. Completes required documents for new hires and terminations, disciplinary forms, and evaluations.

Demonstrates a positive cooperative attitude with the front and back of house staff, and Paulette’s and Terrace personnel.  Leads staff with respect and professionalism.  Refrains from the use of profanity.

Has complete knowledge of policies and procedures.

Food Quality/Cost Control/Menus:
Ensures that all menu items are made according to recipe and presented according to pictures.  Any changes to the traditional recipes/plating must be approved by management.

Adheres to the operational basics and standards such as Prep Lists, line checks, testing, training, orientation, current recipe adherence, window management, cook times, plating presentations, and table visits.

Creates the weekly Monday Night $23.95 menu. The Monday Night menu must be written 2 weeks in advance.

Changes lunch, brunch, bar, and dessert menus every quarter using fresh, local, and seasonal ingredients.

Revise the following banquet menus as needed: Reception, Snacks, Lunch, Dinner, Brunch (plated and buffet), and Dessert.

Adheres to company standards and service levels to increases sales and minimize costs, including food, labor, supply, utility, and labor costs.

Adjust schedules to meet budgeted labor cost.

Oversees food orders, and orders with purveyors within established guidelines. Obtains weekly competitive pricing from vendors.  Researches and establishes relationships with local vendors. 

Establishes par levels and uses Food Order Forms to ensure adequate product is on hand.

Completes daily count of high-cost proteins such as Filets, Rack of Lamb, Crabmeat, Lobster, etc.  Compare actual usage to Micros and ensure there is no loss of product.  Use of the Daily Meat Count form is required.

Completes Monthly Inventory on the last day of each month. 

Cleaning and Sanitation:
Ensures sanitary practices and maintenance of the entire kitchen. Writes and enforces daily/weekly cleaning schedules.  Ensures compliance with operational standards, company policies, federal/state/local laws, and ordinances; ensures all health inspections meet required state standards.  Maintain a minimum score of 90.

Keeps walk-in cooler and dry storage areas organized.

Other Responsibilities:
Meets with the restaurant and catering managers weekly to discuss and plan banquet menus and execution.
Attend weekly manager meetings.
Meet with front of house staff at nightly pre-shift meeting at least twice a week.
Background Check Required

Application

Reports To
Reports to Restaurant Manager. In the event of the Restaurant Manager’s absence, reports to the Manager on Duty.

Job Overview
Servers are responsible for positive guest interactions while serving them in a friendly and efficient manner. You play an integral role in ensuring our customers have exceptional dining experiences. At all times, servers are expected to be attentive to our guests’ needs, making them feel welcome, comfortable, important and relaxed. The right person will be passionate about food and service and thoroughly enjoy creating excellent experiences for our customers

Job Requirements

• Possess a complete knowledge of all food and beverage menus and can describe all food and beverage to the guests.
• Take guest’s orders accurately and in a timely manner.
• Ring orders in Micros point of sale system accurately.
• Ability to be flexible and deal with special orders to be able to please the guests.
• Ability to suggestively sell specials, additional items to guests.
• Maintain table setting by removing courses as completed; replenishing utensils, refilling water glasses, and staying alert to guest’s needs.
• Clean and reset tables in a timely manner.
• Perform opening and closing side-work duties according to company standards.
• Maintain a positive and cooperative attitude with co-workers and managers.
• Work with team member to serve food and beverage that meet or exceed guests’ expectations.
• Maintain a clean and safe work environment.
• Ability to adapt to a constantly changing environment.
• All other duties assigned.

Qualifications

• 1+ years server experience in a fast-paced restaurant setting
• High school diploma or equivalent preferred
• Proven ability to multi-task
• Has a naturally friendly, outgoing disposition
• Background Check required before hiring

Physical Requirements

• Must be able to exert up to 30 pounds of force
• Must be able to frequently lift, carry, push, pull, and move objects
• Must be able to stand for extended periods of time
  
  

Benefits (Offered for Full-Time Employees 30+ hours/wk)

• Paid vacation-one week every 6 months
• Health Insurance
• Meal Discount 50%
• Flexible Schedules
• Year End Bonus
• Merit Raises within the first 6 months
• Career Advancement Opportunities
• Free Parking
• Immediate Interviews

Application

Reports To
Reports to the Restaurant Manager. In the case of the Restaurant Manager’s absence, reports to the Manager on Duty.

Job Overview
The Bartender is a professional, high-energy person with excellent communication skills. This person will serve beverages to our customers. The Bartender will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. You will also upsell items, utilize proper equipment and ingredients, and handle basic cleaning duties. To succeed as a Bartender, you should have a neat appearance and engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable.

Job Requirements

• Welcomes customers upon arrival
• Reads and listen to people to determine beverage preferences, making recommendations if necessary
• Prepare rinks and mixes per the recipe. Use provided guides and jiggers
• Avoid breakage, spills, and over pours; help in controlling costs
• Reports all returns and spills on form
• Checks identification to ensure customers are of legal drinking age
• Takes inventory and ensure bar is fully stocked at all times
• Ensures accurate ringing of items into Micros point of sale system
• Maintains a clean work and dining area by continually removing trash, cleaning bar area, washing glasses, utensils, and equipment
• Have a general knowledge of menu items, local entertainment/events, and other general River Inn information
• Ability to adapt to a constantly changing environment
• All other duties assigned

Qualifications

• Proven working experience as a bartender
• Excellent knowledge of mixing, garnishing, and serving drinks
• Positive attitude and excellent communication skills
• Current ABC license
• Knowledge of Micros is a plus
• Background Check required before hiring

Physical Requirements

• Must be able to exert up to 40 pounds of force
• Must be able to lift, carry, push, or pull to move objects
• Must be able to stand for extended periods of time

Benefits (Offered for Full-Time Employees 30+ hours/wk)

• Paid vacation-one week every 6 months
• Health Insurance
• Meal Discount 50%
• Flexible Schedules
• Year End Bonus
• Merit Raises within the first 6 months
• Career Advancement Opportunities
• Free Parking
• Immediate Interviews

Application

Reports To
Reports to the Restaurant Manager.  In the case of the Restaurant Manager’s absence, reports to the Manager on Duty.

Job Overview
A Host/Hostess presents a positive first impression of the establishment’s friendliness, excellent service and high standards. To do well in this role, you will need to have excellent people skills and manager your time well. You will be constantly engaging with our guests to ensure their experience is top notch.

Job Requirements

• Greets guests as they enter and makes them feel welcome
• Seats guests quickly if available, if not manages a wait list
• Provides guests with menus and answering any initial questions
• Assigns guests to tables they prefer if possible, while also keeping table rotation in mind so that servers are not overwhelmed
• Engages with guests to ensure they are happy with their food and service
• Responsible for taking phone calls, reservations, and answering general questions
• Possesses an extensive knowledge of the menu, local area, and the River Inn
• Helps with other positions in the restaurant if necessary
• Maintains a positive attitude and ability to work well under pressure in a fast-paced environment
• Has the ability to self-manage and perform well when unsupervised
• Ability to adapt to a constantly changing environment
• All other duties assigned

Qualifications

• High school diploma or equivalent preferred
• Restaurant experience is a plus
• Knowledge of Open Table a plus
• Background Check required before hiring
  
  

Physical Requirements

• Must be able to exert up to 30 pounds of force
• Must have the ability to stand or walk for 8-hour shifts or longer
  
  

Benefits (Offered for Full-Time Employees 30+ hours/wk)

• Paid vacation-one week every 6 months
• Health Insurance
• Meal Discount 50%
• Flexible Schedules
• Year-End Bonus
• Merit Raises within the first 6 months
• Career Advancement Opportunities
• Free Parking
• Immediate Interviews

Application

Reports To
Reports to the Chef. In the event of the Chef’s absence, reports to sous-chef.

Job Overview

• Prepares all dishes using recipes and proper portions
• Accurately prepares tickets in a timely manner by communicating, organizing tasks, and teamwork. Meet or exceed ticket time guidelines
• Monitors the quality and consistency of food
• Effectively set up, restock, breakdown and clean stations and equipment
• Assists with the cleaning, sanitation and organization of the kitchen
• Is flexible and able to deal with special orders in order to please the guests
• Maintains a positive and cooperative attitude with co-workers
• Performs additional essential duties as requested by Chef or Restaurant Manager
• All other duties assigned

Qualifications

• High school diploma or equivalent preferred
• Previous experience in related food and beverage
• Has the ability to work effectively and within a time limit under pressure
• Ability to use slicer, mixers, grinders, food processors, etc
• Background Check required before hiring

Physical Requirements

• Must be able to exert up to 50 pounds of force
• Must be able to lift, carry, push, or pull to move objects
• Must be able to stand for extended periods of time

Benefits (Offered for Full-Time Employees 30+ hours/wk)

• Paid vacation-one week every 6 months
• Health Insurance
• Meal Discount 50%
• Flexible Schedules
• Year-End Bonus
• Merit Raises within the first 6 months
• Career Advancement Opportunities
• Free Parking
• Immediate Interviews

Application

Reports To
Reports to the Chef. In the case of the Chef’s absence, reports to the Restaurant General Manager.

Job Overview
The Dishwasher’s duties include thoroughly washing soiled dishware, flatware, glasses, and kitchen equipment. You may also restock items, unload delivery trucks, help prepare cook stations, clean appliances and machines, empty and clean trash receptacles, and other duties, as needed. To be successful as a Dishwasher, you should be a committed, communicative team player with excellent time management skills. You should be able to prioritize tasks in a busy setting and adhere to all food safety regulations and procedures.

Job Requirements

• Ensures the availability of clean dishes by timely washing dishes, flatware, pots, pans, glassware, etc
• Cleans machines and appliance used in the kitchen such as coffee makers, mixers, banquet equipment
• Unloads and restocks deliveries
• Regularly sweeps and mops the floors, especially in the event that items are broken or spilled
• Regularly takes out the trash and rinses out garbage cans
• Supports other staff members by assisting in other tasks as needed
• Possesses strong problem solving and communication skills
• Willingness to comply with all food safety procedures
• Ability to self-manage time
• Ability to adapt to a constantly changing environment
• All other duties assigned

Qualifications

• High school diploma or GED preferred
• No experience is required, but it is welcome
• Strong critical thinking
• Commitment to working hard and being reliable
• Background Check required before hiring
  
  

Physical Requirements

• Must be able to exert up to 50 pounds of force frequently
• Must be able to lift, carry, push, or pull to move objects
• Must be able to stand for extended periods of time

Benefits (Offered for Full-Time Employees 30+ hours/wk)

• Paid vacation-one week every 6 months
• Health Insurance
• Meal Discount 50%
• Flexible Schedules
• Year-End Bonus
• Merit Raises within the first 6 months
• Career Advancement Opportunities
• Free Parking
• Immediate Interviews

Application